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LA TASQUERIA BY SMOQUE
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PRIVACY POLICY

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Effective Date: 3 August 2026

LA TASQUERIA is committed to protecting your privacy and ensuring that your personal information is handled securely, fairly and transparently. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a reservation, contact us or visit our restaurant.

This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal information is:

Gaziantep West Wickham LTD
Trading as LA TASQUERIA

Company Number: 14187000

28–30 High Street
Purley
Surrey CR8 2AA
United Kingdom

Email: info@latasqueria.co
Website: www.latasqueria.co

Gaziantep West Wickham LTD is responsible for collecting, using, storing and protecting your personal information in accordance with applicable UK data protection legislation.

2. Information We Collect

Depending on how you interact with us, we may collect the following personal information:

Information You Provide

● Full name

● Email address

● Telephone number

● Reservation details

● Number of guests

● Special requests

● Dietary requirements or allergy information that you choose to provide

● Messages or enquiries submitted through our website

● Recruitment information when applying for employment

Information Collected Automatically

When you visit our website, we may automatically collect:

● IP address

● Browser type and version

● Device information

● Operating system

● Pages visited

● Date and time of your visit

● Website usage statistics

● Cookie and analytics information

3. How We Use Your Information

We use your personal information to:

● Manage and confirm restaurant reservations.

● Contact you regarding your booking.

● Respond to enquiries and customer service requests.

● Process recruitment applications.

● Improve our website and customer experience.

● Monitor website performance and security.

● Comply with legal and regulatory obligations.

● Prevent fraud and protect our business.

● Send marketing communications where you have provided your consent.

We will never sell your personal information to third parties.

4. Lawful Bases for Processing

Under the UK GDPR, we process your personal information using one or more of the following lawful bases:

● Performance of a contract.

● Legitimate interests.

● Compliance with legal obligations.

● Your consent.

● Protection of vital interests where applicable.

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5. Restaurant Reservations

Online reservations are managed through OpenTable.

When you make a reservation, we may collect:

● Your name

● Telephone number

● Email address

● Reservation date and time

● Number of guests

● Special requests or dietary requirements

This information is used solely to manage your booking, contact you if necessary and provide our restaurant services.

Reservations made through OpenTable are also subject to OpenTable’s own Privacy Policy.

6. Payment Processing

Payments for food and beverages are processed securely using authorised card payment terminals within our restaurant.

Where a booking deposit is required, payment may also be made by bank transfer directly into the official business bank account of Gaziantep West Wickham LTD.

We do not store or have access to your full payment card details. All card payments are securely processed by authorised payment service providers using industry-standard security measures.

7. Marketing, Website Analytics and Social Media

We use trusted third-party providers to help us operate our website, improve our services and communicate with our customers.

These providers may include:

● Wix – Website hosting and website management.

● Google Analytics – Website traffic analysis and performance monitoring.

● Google Maps – Displaying our restaurant location.

● Meta Platforms (Facebook and Instagram) – Marketing, advertising and customer engagement.

Where you choose to interact with us through Facebook or Instagram, your information may also be processed in accordance with Meta’s Privacy Policy.

If you subscribe to our marketing communications, we may send information about:

● New menus

● Special offers

● Seasonal promotions

● Events

● Restaurant news

You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails or by contacting us directly.

8. Cookies

Our website is hosted on Wix and uses cookies and similar technologies to ensure the website functions correctly and to improve your browsing experience.

Cookies may be used to:

● Maintain website security.

● Remember your preferences.

● Analyse website traffic using Google Analytics.

● Improve website functionality.

● Measure advertising performance.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

9. Sharing Your Information

We only share your personal information where necessary to operate our business or where required by law.

Your information may be shared with:

● OpenTable for managing restaurant reservations.

● Wix for website hosting and website services.

● Google for website analytics and Google Maps.

● Meta Platforms (Facebook and Instagram) for marketing and customer engagement.

● Secure payment service providers.

● Banks for processing authorised bank transfer deposits.

● Professional advisers including accountants, solicitors and insurers.

● Government authorities, regulators or law enforcement agencies where disclosure is required by law.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

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10. International Transfers

Some of our trusted service providers may process personal information outside the United Kingdom.

Where this occurs, appropriate safeguards are implemented to ensure your information remains protected in accordance with UK GDPR.

11. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

Typical retention periods include:

● Reservation records.

● Customer enquiries.

● Marketing preferences.

● Recruitment applications.

● Financial records where required by law.

● CCTV recordings.

When personal information is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under the UK GDPR, you have the right to:

● Request access to your personal information.

● Request correction of inaccurate or incomplete information.

● Request deletion of your personal information where applicable.

● Request restriction of processing.

● Object to processing.

● Withdraw your consent at any time where processing is based on consent.

● Request data portability where applicable.

To exercise any of these rights, please contact us using the details provided below.

13. CCTV

For the safety and security of our customers, employees and premises, CCTV operates in and around LA TASQUERIA.

CCTV is used to:

● Protect customers, visitors and employees.

● Prevent and detect crime.

● Assist with the investigation of incidents and accidents.

● Protect company property and assets.

● Support insurance claims and legal proceedings where necessary.

Access to CCTV footage is restricted to authorised personnel. Footage will only be disclosed where required by law or where necessary for the investigation of incidents, insurance claims or legal proceedings.

CCTV recordings are retained only for as long as reasonably necessary before being securely overwritten or deleted.

14. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration or disclosure.

These measures include:

● Secure website hosting.

● SSL encryption where applicable.

● Restricted access to personal information.

● Secure payment processing.

● Staff awareness of data protection responsibilities.

Although we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

15. Complaints

If you have any concerns regarding how we handle your personal information, we encourage you to contact us first so we can attempt to resolve your concerns.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: www.ico.org.uk

Telephone: 0303 123 1113

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Gaziantep West Wickham LTD
Trading as LA TASQUERIA

Company Number: 14187000

28–30 High Street
Purley
Surrey CR8 2AA
United Kingdom

Email: info@latasqueria.co

Website: www.latasqueria.co

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or the services we use.

Any updates will be published on this page together with the revised Effective Date shown at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

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